Do not trust this seller! Very unsatisfied as you can clearly see the results of allergic reaction. I've asked for the ingredients list. First ingredients list she sent, it was wrong. Then she admit that it was wrong (fair enough). 2nd ingredients list she sent, in Chinese but just in excel sheet without any percentages or CAS number. Third one she sent was translated. I questioned her about an ingredient and her reply "You don't need to know..." This is coming from the sales manager. Then I pointed out that one of the ingredients CAS number is wrong, she didn't bother to check herself but quickly defended herself and basically called me uneducated (different chemicals name). I would advise people think repeatedly before engaging with them as I believe their MSDS and test results are fabricated.
Réponse du fournisseur :
We have complained to Alibaba about your malicious negative reviews, fabricated false information, and accusations of fraud against our company. Alibaba will make the appropriate judgment.
On Aug 1, you purchased a sample of baby laundry sheets from our store and also from another supplier. On Aug 21, you sent us and another platform identical photos of babies with rashes, claiming the samples caused allergies. We suspect you did this to more than two suppliers. Later, we found you withdrew the baby photo from both conversations. If you had sufficient reasons, why did you withdraw them?
On Oct 30, we discussed the safety of our ingredients, but you accused me of having a poor service attitude and lying. Our certificates are issued by professional institutions and have passed Alibaba's verification. If there were truly issues with our products, why did you wait two months to leave a negative review? I believe Alibaba will ultimately make the correct judgment and identify the real liar.
31 Oct 2024